The transit authority released its top 10 bus routes for rider complaints last year. (TransLink/Twitter)

Worst 10 bus routes in Metro Vancouver for rider complaints

TransLink releases list, with Route 319 at the top

If you’ve taken issue with TransLink during your daily commute, you’re not alone.

The transit authority released its top 10 bus routes for rider complaints last year.

Likely not a surprise to those who ride it, Route 319 between Surrey and Delta at Scott Road Station and the Newton Exchange received the highest number of complaints. Coming in second was Route 116 between Edmonds Station and Metrotown Station in Burnaby.

READ MORE: BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Most of the nearly 30,000 complaints related to overcrowding, the schedule, and the driver’s behaviour. TransLink received 2,600 complaints more than last year – up 10 per cent.

Meanwhile, staff said ridership on buses went up by seven per cent.

Here is the full list of the top 10 bus routes for complaints in 2018:

1. 319 Scott Road Station/Newton Exchange

2. 116 Edmonds Station/Metrotown Station

3. 410 Richmond-Brighouse Station/22nd Street Station

4. 301 Newton Exchange/Brighouse Station

5. 023 Main Street Station/Beach

6. 351 Crescent Beach/Bridgeport Station

7. 049 Metrotown Station/Dunbar Loop/UBC

8. 240 15th Street/Vancouver

9. 335 Newton/Surrey Central Station

10. 100 22nd Street Station/Marpole Loop



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Langley organizers invite special guest to Gone Country

Cancer fundraising, day-long concert sold out more than a month and a half ahead of Saturday’s event

‘Kim’s Convenience’ keeps Surrey actor busy when not working as church pastor in Guildford

Award-nominated James Yi will again play shop owner at Surrey Arts Centre next winter

Olympic softball qualifier gets $150K boost from provincial government

2019 Americas Qualifier to be held in South Surrey from Aug. 25-Sept. 1

South Surrey woman excited to ‘tell the world Canada is open for business’

Aashina Singh aims to promote Metro Vancouver companies in Singapore and Malaysia

VIDEO: Wet weather kicks off Lower Mainland toad migration

Thousands of small western toads were making the trek from pond to woods

Gas price inquiry questions Trans Mountain capacity, company denies collusion

The first of up to four days of oral hearings in the inquiry continue in Vancouver

Serious police incident unfolding at Sts’ailes near Agassiz

Small reserve near Agassiz surrounded by police vehicles, helicopter, ERT

‘Benzos’ and fentanyl a deadly cocktail causing a growing concern on B.C. streets

Overdoses caused by benzodiazepines can’t be reversed with opioid-overdose antidote naloxone

RCMP release sketch of suspect in SFU assault, appeal to witnesses who helped woman

The RCMP want to talk to two women who helped the victim after she got to the parking lot

Will you be celebrating national hotdog day with any of these crazy flavours?

The popularity of hotdogs spans generations, cultures

Former home of accused Penticton shooter vandalized

Ex-wife of man who is accused of murdering four people had her house vandalized

Survivor of near-drowning in B.C. lake viewing life through new eyes

“If I died that day, the baby wouldn’t know his dad,” said 31-year-old Mariano Santander-Melo.

‘Beyond the call’: Teen in police custody gets birthday surprise by B.C. Mountie

Unusual celebration started when Staff Sgt. Paul Vadik went to visit the teen in his Coquitlam cell

Most Read