B.C. Health Minister Adrian Dix provides update on coronavirus at the B.C. legislature, March 16, 2020. (Tom Fletcher/Black Press)

New phone lines, self-isolation guide for COVID-19 in B.C.

Doctors to be paid for ‘virtual care’ services online

With B.C.’s 8-1-1 HealthLink line overburdened with requests for information on the COVID-19 coronavirus, the province has set up a new dedicated information line and is offering an online self-assessment service for people who want to check their health status.

The toll-free phone line is open at 1-888-268-4319 (1-888-COVID19) between 7:30 a.m. and 8 p.m. seven days a week for non-medical information about the virus. That includes the latest information on travel recommendations and social distancing, as well as access to support and services from the provincial and federal governments.

The B.C. health ministry has also established an online self-assessment tool for people to determine if they need further assessment or testing for COVID-19. The online survey can be done by people for themselves or on behalf of a someone else who is unable to.

RELATED: B.C. hospitals postponing all elective surgeries

RELATED: Passengers can stay in their cars on B.C. Ferries

Health Minister Adrian Dix announced Monday that doctors will be compensated for “virtual care” services, online or over the phone, to help deal with a surge of patients as the virus spreads through the community.

“Further, we are moving to restrict visitors in long-term care to essential visits only,” Dix said. “Essential visits include compassionate visits for end-of-life care and visits that support care plans for residen and family needs; for example, families who routinely visit to provide assistance with feeding or mobility.”

• Provincial Health Officer Dr. Bonnie Henry’s latest order limiting mass gatherings to 50 people can be found here.

• B.C.’s updated testing strategy and self-isolation guide is here.

• The B.C. Centre for Disease Control advice on protecting yourself and the community is here.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislatureCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

OBITUARY: Sherrold Haddad brought giant Canadian flag to Surrey car dealership, built community

‘An amazing man, business person and community leader,’ friend Bruce Hayne posted to Facebook

COVID-19: Daily update on the pandemic in Surrey, White Rock, Delta and beyond

MARCH 28: Delta council passes bylaw to fine people who don’t socially distance

White Rock council members stand by decision to close pier

Minimal push-back over closure to minimize chance of spreading COVID-19 virus

Surrey’s JoJo Mason brings mom along for Saturday song during Diesel Bird Digital Music Festival

Online event March 28-29 to rally behind Canadian musicians hit by COVID-19 show cancellations

B.C. is seeing the highest rate of COVID-19 recovery in Canada, and there’s a few reasons why

British Columbia was one of the first to see rise in COVID-19 cases, and has also switched up testing

B.C. Ferries passengers staying away, as asked, during COVID-19 pandemic

Ferry corporation says ridership down 70-80 per cent over the last week and a half

Sewers stitch masks to free up supplies for front-line health-care workers

“We have little old ladies sewing up a storm,” said Joan Davis

Experts weigh in on best handling of groceries during COVID-19 pandemic

Study suggests the virus can live for up to 24 hours on cardboard and up to three days on plastic

COVID-19 world update: Enforceable quarantine in NYC?; France orders 1 billion masks

Spain warns EU’s future at stake; New York governor calls Trump’s idea ‘federal declaration of war

Blue ribbons popping up along streets in Abbotsford in praise of B.C. healthcare workers

Healthcare worker’s family starts local trend of morale support

Earth Hour 2020 kicks off online Saturday night

Action moves online due to COVID-19

B.C. COVID-19 cases rise 92 to 884, one more death, 81 in care

Outbreak action underway in 12 long-term care homes

B.C. veterinarians want to smooth the fur of COVID-19-worried pet owners

Vets expect to continue giving your fur buddies the help they need while social distancing

Most Read