90 per cent oppose ‘grab’ of pre-paid ferry tickets

Poll backs calls for reversal of BC Ferries decision

BC Ferries vessel Coastal Celebration preparing to load at Tsawwassen terminal.

There’s widespread opposition to BC Ferries’ decision to stop honouring certain types of pre-paid ferry tickets, according to a poll paid for by the Consumers Association of Canada.

The Angus Reid survey found 90 per cent of B.C. residents want all types of pre-paid fares either honoured or reimbursed and a similar proportion say the provincial government should intervene if necessary.

CAC president Bruce Cran said the results are more evidence the ferry corporation should back down from its plan to keep $1.2 million worth of assured-loading tickets or cards bought in advance by nearly 16,000 customers.

“I think it’s finally come to a head with this vicious grab of pre-paid money that in the past people have been able to use or roll over,” Cran said.

“We’re hoping that Premier Christy [Clark] will be guided by the wishes of the people and do something to straighten this ferry situation out.”

BC Ferries says the pre-paid passes for assured loading on major routes always expired after two years, but last year it began enforcing the policy, making the cards useless six months after the expiry date. Users were given repeated email warnings in advance.

Previously, customers could roll unused balances over into a new card.

Meanwhile, ferry riders are bracing for fare increases that kick in April 1.

It will cost an average of three per cent more to ride major routes and at least six per cent more on others.

The fare for a car and driver crossing from Metro Vancouver to Vancouver Island climbs $2 to $61.50, while walk-on passengers will pay $14.25, up 50 cents.

Just Posted

Garage sale brings out some unusual characters such as Langley’s Holly Zonneveld

Surrey Little Theatre presents a hilarious gaggle of characters in its new play.

Four years for manslaughter in Surrey drive-by shooting

Mahdi Halane was rendered a quadriplegic until his death in hospital six years later at age 24.

Author at Surrey event glad to have book published ‘before reality totally overtakes fiction’

Ari Goelman, a business and criminology instructor, speaks at KPU Reads gathering Jan. 22

Cloverdale banker shares his love of swing dancing

Cloverdale’s Phillip Kunz shows dancing newcomers how to get into the swing of things

White Rock cannabis and adult entertainment bylaws to move to public hearings

Council will seek input on potential of allowing contentious businesses in city limits

VIDEO: Orcas put on a show near Hornby Island

Louis Jobodin shares photos and video of his experience

Body discovered in burnt out car near Trail

Police report a body was found in the burnt out trunk of a 1999 Honda Civic

VIDEO: B.C. Lions sign defensive back T.J. Lee to contract for upcoming season

The four-year veteran had a team-high four interceptions and 49 tackles last season with B.C.

How an immigrant to Canada helped Donald Trump prove his mental health

Test that cleared Trump was developed by doctor associated with McGill and Sherbrooke universities

Premier touches on multiple topics ahead of Asia trade trip

Housing and childcare are expected to be the focus of the BC NDP’s first budget in February.

UPDATE: Friends mourn boy, 15, killed in Vancouver shooting

John Horgan: ‘No stone is to be left unturned until we find the perpetrator of this heinous crime’

VIDEO: Explorers uncover Canada’s deepest cave in Fernie

The cave, named Bisaro Anima, was confirmed to have broken the record on New Year’s Day

Vernon to host largest Special Olympics B.C. Winter Games in 2019

Games to be held Feb. 21-23, with more than 800 athletes expected to take part

Ex-BC Liberal staffer focused on ‘favourable’ ethnic communities in scandal: lawyer

Former communications director Brian Bonney’s sentencing hearing for breach of trust is underway

Most Read