Tragically Hip performs in 2009. (Scott Alexander/Wikimedia Commons)

Cap reseller ticket prices, control bots, B.C. told

Survey finds frustration with live event tickets being scooped up

Tickets for live events start showing up on the secondary market as soon as an event is sold out, and sometimes before they are offered to the general public.

That’s one of the frustrations B.C. ticket buyers have with the current system, according to a survey conducted by the B.C. government this spring. Popular concerts such as the Tragically Hip farewell tour last year have led to calls for a solution, and survey respondents say they’d like to see a cap on price increases by resellers.

Respondents suggested banning automated programs or “bots” from scooping up tickets as soon as they are available for online sale, and preventing resale of tickets before they are offered to the public from the primary ticket source.

The B.C. government hosted an online questionnaire for three weeks in March 2018, with 6,507 responses submitted.

The province is looking for legislative options to make the ticket selling system fairer for consumers, although the ministry acknowledges the demand for some events will always outstrip supply and reselling is a part of the market.

Tickets selling out quickly was the experience of 96 per cent of the survey respondents, most of whom buy event tickets online more than once a year. Nearly 60 per cent reported that they had seen tickets offered by a secondary seller before the primary seller was making them available.

More than half of respondents said they had bought tickets from a secondary seller, despite concerns about the price and availability of refunds.

There were few reports of actual fraud, with 89 per cent reporting that the tickets they bought from a secondary seller actually got them into the event.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Surrey’s new Age-Well hub receives $3.5M in government funding

Hub is meant to drive development of healthy tech solutions to support healthy aging: SFU

Surrey public event to explore transition from RCMP to city police force

Surrey Board of Trade continuing its ‘Hot Topic Dialogue Series’ with this issue, on Tuesday Jan. 29

Dancer gives props to Surrey school program for allowing him to leap to world stage

North Surrey grad Bynh Ho in ‘Loop, Lull’ show at Vancouver’s PuSh festival

KidSport’s Nite of Champions to honour championship Coastal FC squad

Annual South Surrey event will feature Vancouver Canucks coach Travis Green as keynote speaker

Surrey RCMP investigating alleged ‘stranger assault’ in Tynehead area

Police say a 14-year-old girl was walking home from school at the time of the incident

B.C. opioid crisis to get same world-renowned treatment approach as HIV/AIDS

A program that focuses on treatment as prevention will roll out Jan. 17

Olympian snowboarder Max Parrot diagnosed with Hodgkin’s lymphoma

Each year in Canada, approximately 900 people are diagnosed with Hodgkin’s lymphoma

‘Prince of Pot’ Marc Emery accused of sexual assault, harassment

Emery denied the allegations, but a Toronto woman says she is not the only one speaking out

Vancouver Island photographer makes National Geographic’s 2018 elite

Rare double honour for Marston from the 36 best Your Shots out of nearly 19,000 photos

Ex-Liberal candidate in Burnaby, B.C., says volunteer wrote controversial post

Karen Wang dropped out following online post singling out NDP Leader Jagmeet Singh’s ethnicity

Asteroids are smacking Earth twice as often as before

The team counted 29 craters that were no older than 290 million years

Canada’s arrest of Huawei exec an act of ‘backstabbing,’ Chinese ambassador says

China has called Canada’s arrest of Huawei chief financial officer Meng Wanzhou ‘politically motivated’

Manure company causing ‘toxic’ stink at Abbotsford school seeks permit

Property across from King Traditional Elementary cannot operate manure facility without permit

North Delta happening: week of Jan. 17

Events, courses and clubs listings for North Delta

Most Read